Privacy Policy

This page informs you of our policy regarding the handling of personal information collected by Precious Hearts LLC (hereinafter “we”). We value our relationship of trust with those who provide us with their personal information. To maintain that trust, we handle your personal information with the utmost care in accordance with this privacy policy in all cases. By purchasing our products or registering your personal information with us, you are deemed to have agreed to our privacy policy. Please read this privacy policy carefully and understand its contents.

■ How We Obtain Personal Information

── Information You Provide Yourself

Most of the personally identifiable information we receive is provided directly by customers who are interested in obtaining our various products and paid/free services. This information typically includes your name, address, email address, and phone number. We may also collect other information that may be related to personally identifiable information, such as gender, age, number of children, hobbies, and more. If you purchase products or services, we will know, for example, your credit card information (credit card numbers are not sent to us and are queried directly with each card company), and the type of service or product you ordered or purchased. We also collect personal information when you register, log on, or visit our website (including registration for free information requests, email newsletter subscriptions, and participation in website activities).

── Information Collected by IT

We use IT to collect information to provide you with more user-friendly services. For example, when you browse one of our sites, we collect your IP address. An IP address is related to the portal you use to connect to the Internet, such as your Internet service provider, company, or university. IP addresses alone cannot identify an individual. We may also use IP addresses to collect information about the number of times you have visited a site, and we consider this information to be personally identifiable information. Our website also uses cookies. Cookies are data that are transferred from a website to your computer while you are browsing the website. We use cookies for various purposes.

── Information Collected from Others

In addition to personally identifiable information collected directly from you, we may also obtain personal information from third parties. We treat the information we obtain in the same way as information we collect ourselves, and we do not share such information with third parties except as permitted by this privacy policy.

■ Purposes of Use of Personal Information

── To confirm and deliver purchased/registered products/services

To confirm and deliver purchases of materials, etc.
To confirm applications for events/seminars and deliver admission tickets, etc.
To confirm email distribution service applications and deliver emails.
To confirm registration for various membership services and provide services.
To bill, receive payment, and confirm payment for various products/services.
To deliver information such as continuation subscriptions for subscribed periodicals.
To mediate requests for materials from advertisers you have requested.
To send thank-you gifts for surveys you have cooperated with.
To send prizes, etc., for contests you have entered.

── To provide and improve products/services you use, and to develop new services

To improve the content of products/services, websites, etc., to better satisfy you.
To customize the content of products/services, websites, etc., to suit individual users.
To survey your satisfaction with the information or products you have ordered, etc.
To compile information obtained by statistically processing personal information and publish it as survey results.
To understand your usage and use it to improve services and develop new services.

── To deliver information related to the products/services we provide

To deliver information about periodicals, books, digital content, various membership services, and other various services.
To request your cooperation in surveys and participation in various events, and to report the results, etc.
To understand the usage of products/services, websites, etc., and deliver information and surveys that we believe will be useful to you.
To provide information about products/services of ours and third parties that we deem useful.

■ Security Measures for Protecting Personal Information

We consider the security and confidentiality of your information to be of utmost importance, and we implement technical, administrative, and physical security measures to protect your information from unauthorized access and use. While we review our security measures as appropriate to consider appropriate new technologies and methods, please understand that no security measure is 100% secure.

■ Provision to Third Parties

We do not provide your personal information collected to third parties without your consent. Even when we act as an agent to deliver information that we believe will be useful to you from companies/organizations other than ours, we do not disclose or provide your personal information to such companies/organizations without your consent. However, we may disclose or provide your personal information to such companies/organizations when you request us to provide information, provide services, order products, apply, contact, or mediate for companies/organizations other than ours, or when you apply for exhibitions/seminars related to those companies/organizations, or when you request us to mediate requests for materials from advertisers. We may exchange personal information with financial institutions, etc., when settling payment for products or paid services. This is to confirm the validity of financial institution account numbers and the validity of credit cards. We may also disclose personal information when we are required to disclose it based on law, or when we can reasonably determine that it is necessary to protect/defend our and your rights/property/safety, etc.

■ Management and Entrustment of Personal Information

We handle the collected personal information safely under strict management in accordance with our privacy policy. We may entrust the handling of personal information as part of our business to companies that we judge to be reliable and have signed confidentiality agreements for personal information. In this case as well, your personal information is protected under our privacy policy.

■ Correction of Registered Information

We manage your personal information as accurately and up-to-date as possible. When you request it, we disclose your registered information. Also, when you request that the content is inaccurate, etc., we confirm the content and add, change, correct, or delete (withdraw) the registered information as necessary. However, there may be products/services that cannot be provided if you delete your registration. In principle, our staff performs information correction and deletion from the perspective of security enhancement.

■ Notes on Such Cases

Each of our sites contains links to external sites. We are not responsible for the protection of personal information on linked sites or the content of those sites.

■ Use of IP Addresses and Cookies

We use the IP addresses of users recorded in the log mainly for the following purposes.

To identify and resolve the cause of problems that occur on the server.
For site management.

Each of our sites may use cookies. Cookies are small pieces of information that a site sends to a user’s browser, and may also be stored as files on the user’s disk. By using cookies, a site can record which pages a user has visited, etc. In membership sites, etc., cookies may be used in combination with information registered by users to provide services. We mainly use cookies for the following purposes.

To track the movement of users’ “shopping carts.”
To save users from having to enter a password each time they use a membership service.
To improve the content of websites, email, etc., to better satisfy users, or to customize it to suit individual users.
To provide services tailored to users’ interests.
To control the display of the same ad multiple times to users, or to adjust the display of information deemed useful.

Information obtained by statistically processing information obtained from the use of cookies may be published as aggregated information. This does not include information that can identify individual users. Users can reject the reception of cookies or display a warning when receiving cookies by setting their browser settings. Some services on our sites may have limited service content or be unavailable without cookies.

■ Cookies from Third Parties

We use measurement systems from some third-party companies for site management and measurement of access status. Also, some advertisements posted on our websites and email newsletters use advertising delivery servers from third-party companies. These third-party companies may use cookies to deliver ads more efficiently, to measure ad effectiveness, and to measure access status. We have confirmed that these systems comply with all our usage standards for cookies after prior investigation, and they do not identify individual users. Even if you set to not accept ad delivery cookies or delete stored cookies, there will be no problem viewing the content within our sites, but the same ads may appear on the screen repeatedly, or ads that spread across the screen may appear many times.

■ Inquiries/Correction/Deletion of Personal Information

Contact: Precious Hearts LLC
Address: 2-1-2-1102 Sakashita, Itabashi-ku, Tokyo 174-0043, Japan
Contact Person: Kosuke Kudo
Inquiries: Click Here

■ Changes to the Privacy Policy

The privacy policy is subject to change at any time. In the event of a material change to the method of collecting, using, and/or sharing personal information, we will notify you by posting a notice in a prominent location on the website covered by this privacy policy. Important changes to this privacy policy will be effective from the date the notice is posted on the website covered by this privacy policy. Changes to this privacy policy will affect the use of personal information you provided before we sent you a change notice. If you do not agree to changes regarding our use of personal information, you must notify us of your intention to delete your personal information.